by Dr. Jackie Black | Mar 31, 2015 | Uncategorized
For most of us, it is equally difficult and uncomfortable to receive an apology as to offer an apology! Offering and receiving apologies is an art and requires learning a few simple skills and practicing those skills often. Here Are 8 Easy Steps to Receiving an...
by Dr. Jackie Black | Mar 24, 2015 | Uncategorized
For most of us, offering an apology feels awkward or uncomfortable. For one thing, we don’t have a lot of practice. For another thing, the concept of apologizing is often associated with being “bad” or “wrong.” Consider thinking about an...
by Dr. Jackie Black | Mar 17, 2015 | Uncategorized
If your Honey is hurt or offended by something you said or didn’t say, or did or didn’t do, his or her upset is not an indictment of you. It doesn’t mean you are a bad person. It doesn’t even mean you did something bad or wrong. In fact, it may not mean anything at...
by Dr. Jackie Black | Mar 10, 2015 | Uncategorized
It is highly likely that in the course of relationships with associates, friends, family members and your partner you will do or say something or not do or say something that will cause someone hurt. Reacting to the words and actions of others is normal, natural and...
by Dr. Jackie Black | Mar 3, 2015 | Uncategorized
When a family member becomes ill, whether for a week, for a few months, or with a long-term or terminal illness, each individual has a reaction and the entire family unit has a reaction. Frequently I am asked by family members and by those who are ill, how to talk to...